Tuesday, February 28, 2017

How to Write a Blog for Different Audiences


Jazmine Thompson is a devoted advocate for human rights who has a strong draw to provide aid to women of color. She has written many opinionated posts on the perspective of women and African-Americans in society. In March 2016, Jazmine presented her rhetorical findings on the connotation of the “N” word at Weber State University’s Undergraduate Research Symposium. Her academic research has been recognized by Weber State University through Jazmine being awarded “Most Outstanding Student” in the department of Communications Civic Advocacy. Jazmine is currently doing research for Planned Parenthood to provide advocacy and findings from a communicative approach to positively shift the worldview of the organization. Jazmine currently serves her calling for advocacy as a Legal Assistant to a South Ogden law firm. With an intent to go to law school, Jazmine hopes to contribute her passion and learned skill sets to non-profit organizations.

All Shall Listen: How to Write a Blog Post for Any Audience

Blogging used to be a way for people to express their feelings and opinions by chance that someone would read it and feel the same way. Maybe they would even have differing opinions, but hey, at least someone was reading it, right? Now, blogging has provided an extremely complex dynamic to the opportunities the internet can offer.
From expressing your radical political views, posting “30-minute meals”, marketing yourself or a small business, or documenting the latest fashion trends, blogging has paved the way to exploit endless amounts of information. Posting this information provides you with the opportunity to reach an infinite amount of people.
Blogging has the ability to fuel you personally, promote a business, or broadcast information. Blogging simply gets the world talking! The benefits of this writing style are so captivating they can seem pretty surreal; however, it is important for you to see how truly impactful blogging continues to be in our society. Let’s take a look at a couple of statistics as of 2016:
  • ·         94% of people who share posts do so because they think it might be helpful to others.
  • ·         Blogs have been rated as the 5th most trusted source for accurate online information.
  • ·         76% of marketers plan to produce more content through blogging.
  • ·         Websites with a blog have 434% more indexed pages.
  • ·         6.7 million People blog on blogging sites, while 12 million people blog via social media networks.
  • ·         Small businesses with blogs have a 126% in leads generation.
  • ·         The majority of bloggers are women.
  • ·         Blogger, the nation’s leading blogging site, has over 46 million visitors per month.

Looking at the above statistics, we can see that blogging has a huge impact and involvement in many different fields, involving many different people. You are considered a part of the “cool kids” if you’re using blogging to introduce information. The types of audiences you are able to reach through blogging is incredibly diverse. As there are so many different types of people blogging for different reasons, the population of people reading and seeking information is just as diverse.
Well, what happens when your audience isn’t necessarily mainstream or typical? What happens when you are soliciting your desired information to an audience of children? Does your perspective of blogging then change? Does everything we know about blogging go completely out of the window? Do kids even read blogs? I thought it was for moms, right?
I had all of the same pestering questions when I was searching for a way to reach children and deliver information about a certain matter that I am extremely passionate about. 
If you are anyone opposite of a SpongeBob character, Patrick Star-- who lives under a rock, you should be somewhat conscious of the issue that many young black girls are facing. Young black girls are lacking confidence in themselves due to the color of their skin by what they are culturally and societally subjected to. Because I am African-American, I am highly aware of this matter; which is probably why I feel so passionately. I find importance in helping young black girls see that their color is beautiful and doesn’t define them, but provides them with depth. Little girls can come to understand this through being exposed to black culture and history, and by finding beauty and intellect in role models that resemble them.
My long-term goal is to open a non-profit that specializes in hosting seminars for little girls to attend and be enlightened by their natural beauty. However, I would like to use my writing abilities to start making a difference now. Credited by the previously referenced statistics, what better way than to start by blogging?
I consider the audience I am attempting to reach very special. Because of that, I wanted to know if there were certain tactics I should use, that differ than the normal tactics online regarding how to write a generic blog post, which would help me execute relaying information to my desired audience.  

8 Tips for Writing Blog Posts for Your Desired Audience

1.     Understand your Audience
I recently applied to be the Graduate Student Senator for the university I attend. I made the final three and was asked to introduce myself to the head of the senate and a few others. I assumed that introducing myself was to be very informal and casual. When I arrived at the meeting, the entire university senate was there and I was expected to have a speech prepared explaining why I am best for the position. All I had intended on doing was shaking a few hands and continuously repeating, “Hello, I am Jazmine. Thanks for having me!” Long story short, I was unprepared for my audience and expectations, which resulted in me being utterly mortified. The bottom line is that knowing who your audience is and being clear on your purpose and expectations is highly important. IT’S NUMBER 1!
Before you start writing, it is vital that you have a clear understanding of who your audience will be. But seriously, if you don’t know who the intended readers of your blog are, can you even begin to write? Once you are aware of the demographic of your audience, ask yourself questions that will help you understand how to best adhere to them. What do they want to know about? What will resonate with them? What do they already know versus what don’t they know? What tactics will keep their attention? Think about the audience as that one egotistical friend everyone has—it is all about them all of the time. Well it is all about the audience! They are your reason for writing. Answering these questions will help you build content that will relate and interest them.
For example, I am interested in basing my writing content to appeal to young kids. In this case, I feel vocabulary would be very important to consider. I am not going to approach my post with scholarly intellect and challenging words, but instead, I would try to connect pertinent and recognizable artifacts to their age group. I could possibly try writing my blogpost with resemblance to a fairytale or a storybook. I could also use pictures, gifs, and playful writing to help appeal to my audience.

2.     Start with a topic
Knowing your audience should be able to help you narrow in on a topic. Once you know who your readers will be, you are then able to start brainstorming on what would be relevant to them. When brainstorming a topic, start by keeping topic ideas very general. Relating to my audience and purpose of empowering young black girls, I might think of some topics such as role models, or books, or maybe even hair.
After selecting a general topic, ask yourself, “what about that topic will benefit my readers?” Hubpost refers to this step as brainstorming working titles, or “iterations or different ways of approaching that topic to help you focus your writing.” Start brainstorming by listing different “titles” that relate to one of your general topics. Say I chose the general topic of books. I could play with working titles such as “Books every little girl should read,” or “Books that highlight African American culture.”
Now that you have brainstormed a few ways to spin your topic, it is time to pick one! Hubpost would refer to this as committing to a final title. When referring to the term “title,” it does not necessarily mean that whatever you have chosen will be the title of your paper. Your “title” ensures your topic keeps a clear and specific purpose. When a topic is too broad, it is hard for a reader to get a general sense of what the main idea is, and they are therefore less likely to benefit from your post.
It is not uncommon to find trouble in coming up with a topic. I personally believe it is one of the hardest stages in writing, which is why brainstorming usually takes me three times as long as writing my actual piece. To steer you away from discouragement, Ginny Soskey has written a blog post that helps readers turn one generic topic into many narrow topics or “working titles.”
Soskey believes that the key to brainstorming multiple topics is “to not start from scratch each time you need a topic—but to iterate off old topics to come up with unique and compelling new topics.” Soskey provides these 5 guidelines to ensure you are successful:
  1. ·         Changing the topic scope
  2. ·         Adjusting the time frame
  3. ·         Choosing a new audience
  4. ·         Taking a positive/negative approach
  5. ·         Introducing a new format

For my general topic of “books,” I took Soskey’s advice by applying the tactic of choosing a new audience to help come up with more topic ideas. I know that sounds contradictory, considering my reason for writing is to reach out to children, but when I brainstormed with the audience of parents, I was able to come up with more topics that I had not thought of before, and then altered them to be kid-friendly— that way my topics still relate to my audience.

3.      Write an Intro
The phrase “don’t judge a book by its cover,” holds volume when understanding how important writing an introduction for your blog post is to its writing process. How many times have you read the back of a book in hopes to be persuaded that by reading the whole book will magically give you some life-changing experience? And if it doesn’t capture your attention, we’re guilty of tossing it down like old news and not ever thinking of wasting our brain capacity on it again.
Beside your title, the introduction to your blog is your chance to hook readers into engaging in your entire blog post. You don’t have a cover to judge. It is simply your content that must grab a reader’s attention to want to stick around for dessert. You can keep readers around for the truly sweet details with a few tactics: tell a story or joke, be empathetic, or grip the reader with an interesting statistic or fact. What will relate or capture the attention of your audience most? 
Once you feel you have caught the reader’s attention, deliver the purpose of your post or the information you feel is most important. It is important to reveal this information while you have their attention in hopes that it will lead to a longer duration of their attention, and if it doesn’t at least they are walking away with the main point! Take that audience.
Here is a blog introduction that I felt did a great job in captivating the attention of its audience:

Apocalypse is The Only Path to Equality, Says the New prophet of Doom”
Posted to “The Concourse” and “Jezebel” written Hamilton Nolan


"Perhaps you imagine that enlightened lawmaking will bring our nation’s rampant inequality problem under control. History tells us the prognosis may be much, much more grim. We spoke to the author of one of the scariest books we have ever read."


Not only did the picture help catch my eye, but the title and opening statement were extremely captivating. The author used a correlation that one would hardly ever think to connect. I instantly wanted to know what he was talking about and how he was going to make sense of it.

4.     Organize your content
You have chosen to write a blog because there is something that you feel is worth sharing. When we have passion toward something, we often feel knowledgeable, and it is easy for us to want to share everything we possibly know. This is not a bad thing. However, readers can become lost in a pool of information if it has no structure. We want to make sure that the information we are passionately sharing is clear and evident to the reader.
Outlining your blog post is a great way to stay organized and on topic. My coach once told me that that the key to success is its process. You cannot expect to produce great things just by jumping in and going for it. Great things take preparation and a thought-out process. When organizing the content of my blog post, I start by making sure I have a clear understanding of what the topic of my post will be, therefore, I must draw back to my working title. I then ask myself, what do I want my readers to get out of this? I then thematically code the takeaways I have written down to see if they can be categorized into broader sections. I then look at my broadened sections and see if there are any takeaways I can further provide. The next step would be to edit my outline by adding and removing information to keep the points relevant to my topic.
Hubpost follows an outline like the one that works for me. They have provided an example of the outline they did for a blog post regarding “How to use Images to Generate Leads on Twitter.” Look to see how they have structured their outline to ensure a successful and pertinent blog entry. This outline illustrates each step, including the revision edits in bold.
1.      Intro
o    Images work really well on Twitter (find study)
2.      Crafting a Twitter Image Lead Gen Strategy
o    How to generate a lead on Twitter
o    How often they should tweet images
3.      How to Create the Perfect Lead Gen Tweet
o    How long their tweet should be with the image in it
o    How to actually upload an image to Twitter (This is a pretty basic step that someone would already know if they're reading this post.)
o    What sizes they need to make images
o    How they can create images on their own
o    Where they can find images to use legally 
o    What sets a good image apart from a bad one on Twitter
o    Should you tag people in images
o    Should you use photo collages
o    What colors you should use to stand out (Don't believe there's hard data on this, just speculation. Let's cut it.)
4.      Measuring Your Strategy's Success
o    What results they should expect to get (The study in the first part should cover this bullet point.)
o    Which metrics to look at
o    How to find them in your analytics
o    How to adjust the above to get better results

5.     Writing Your Blog Post
Drum roll please! It is finally time to start writing your blog post. You get to unleash what you have been dying to share with the world. Since you previously constructed an outline, writing should be as simple as filling in the blanks. Your blog post is your words. Confidently tell your readers what you already know, but do not be afraid to do research to include additional information.
To begin writing, set an environment that is comfortable for you. I personally must be isolated with complete silence, but many like to listen to music or be in a busy environment with a lot of background noise. Let your writing environment become your happy place. Your writing environment should be prepped with everything you need to write your blog entry. My ultimate necessity when writing is my dictionary, I feel crutched if I must write without it. It is the best reference to having the most versatile vocabulary.
Think about your audience when writing. It is important to make sure the content of your writing is audience appropriate. The appropriateness of your writing can relate to the vocabulary used, style of writing, examples used, how your writing is displayed, and much more. Compare the words used in the inserts of these two blog post examples:

“Goodbye zits: quick, easy tips to rid pimples” by Lauryn Evarts
Yeah, yeah we know what to do when the sun mustache comes around but what about a zit?
Well I GOT A HUGE RED ZIT TWO DAYS BEFORE OUR WEDDING.
Luckily I brought everything I needed in my luggage. JUST 3 tiny tools.
And actually, to be quite honest, the three products I brought are just…EASY. I’ve been using all three of them for years & they ACTUALLY TREAT A ZIT.

“20 Creative Ways to Use Social Media for Storytelling” by Alfred Lua
Storytelling has always played a part in successful marketing.
Stories enable us to build personality and create a connection with consumers. But can we actually tell a story on social media? Is it possible to narrate a story with social media posts that are supposed to be short and sweet?
It turns out there are many ways to use social media for storytelling!
In this post, I’d love to share 20 actionable ways to use social media for storytelling. 
Ready to dive in?
It is clear for me to see that these two posts have missions in attracting completely different audiences by the tone, vocabulary, and style of their writing. What are the differences that you noticed?

6.     Edit and Proofread
I cannot stress how important editing and proofreading is when getting ready to finalize and post your blog. Error-free posts are essential to the credibility of your public blog. Think about if you were using a personal blog to market yourself to obtain a career. How would many mistakes on a public post look to an employer?
There are ways to ensure your blog post is error-free. My most recommended is having a professional, or several professionals review. The more the merrier, right? You can also rely on your dictionary or the AP Stylebook to check grammar and spelling that you may be unfamiliar with. Great grammar is an attractive when writing a blog post. I’d ask you on a second date for sure.
Hubpost offers a list of sites that specialize in helping to make sure your post lacks errors. Check out this list:
·        
       The Marketer's Pocket Guide to Writing Well
  1. ·         How to Write Compelling Copy: 7 Tips for Writing Content That Converts
  2. ·         How to Write With Clarity: 9 Tips for Simplifying Your Message
  3. ·         Your Blog Posts Are Boring: 9 Tips for Making Your Writing More Interesting
  4. ·         Your Blog Posts Are Boring: 9 Tips for Making Your Writing More Interesting

Relating back to my audience, with writing for young children, grammar is important because I am setting an example. If my blog contained incorrect grammar and misspelling, it would be less likely for children to be conditioned to proper grammar.


7.     Visual Appearance
      Have you ever heard the phrase, “muffins are ugly cupcakes”? When writing a blog post, it doesn’t hurt to jazz it up a little bit. There are many tactics that can help a blog entry become attractive to the eye. You can avoid your blog from looking like a muffin by the font and color of font used, implanting images and gifs, and layouts.
When deciding on how to approach the visual appearance of your blog, it is important to remember your audience and the importance of portraying credibility. Visual appearance can harm you just as much as it can help you. You want to pick a font that is easy for the reader to read. A sans serif font is always recommended for public posts.
The type of pictures used should not only be relevant to your topic, but should also be appropriate to your audience. There are certain images that would be compelling to adults, and certain images that would keep the attention of a younger audience.


Compare these blog site layouts:
  
 
 












To this blog site layout: 





What differences do you notice? Which tactics would benefit the visual appearance of your blog?

8.     Pick a Catchy Title
     Finally, it is time to finally put the icing on the cake. Picking a title can be complicated because its importance lies in the fact that it is the first thing a reader reads. It must catch your reader’s attention before your introduction even has the chance to.
     Though the title should be captivating, it is important to make sure it is clear and concise. You want your readers to have a sense of what your post will be about from the information revealed in your title. It is best to go back to the working title you came up with when you were picking a topic. Now apply the makeup. Use strong language and literary tactics to make your title seem interesting. If it is possible, optimize for SEO with keywords if they flow and are relevant. Now of course, edit your title. See if it makes sense, and see if it is concise. Double check to make sure your topic is relevant to your post.
Referring to my example of writing a blog post on “Books Every Little Girl Should Read,” if I were to make a finalized title for this post, I would want to think about what would catch the eye of little girls. The title must entail that there is something in it for them. I would play around with a few of the following:
  •             “Must Read: Books that are All About You”
  • ·         “Reading These Will Make You Smarter”
  • ·         “A List of Books for a Princess"

Hubpost gives the following examples for the working title of “raising healthy kids”:
  • ·         "How the Right Nutrition Can Strengthen Your Kids' Bones"
  • ·         "A Parent's Guide to Promoting Your Child's Social, Emotional, and Behavioral Well-Being"
  • ·         "X Recipes for Quick & Healthy Dinners Your Teenagers Will Gobble Up"

Interview with an Expert
Kenzie Huff is a blogging expert and recent Weber State University alumni with a degree in English with Creative Writing Emphasis. She has published technical writing documents for Weber State University and manages the blog site for the current organizations she works for. Huff also does a mass amount of personal blogging, managing two blogs that allow her to promote herself and her creative writing pieces.
            Huff stated that writing has been her passion ever since she was little, because it was the way she was most comfortable expressing herself. Weber State has given her the opportunity to master that passion. Huff stated “Content matters,” when asked what the most important thing about blogging was. “Having a clear idea of who your audience is, gearing your content towards that audience is key to being a successful blogger.”
            Huff also values portraying credibility through her writing. “Writing is strict in the way that you must be grammatically correct to gain any respect or credibility, but writing is loose in the way that it allows you to own your personality.” Huff explained that writing is a chance to market yourself professional, and no one will take you seriously if you do not take your own writing seriously.
            Huff’s favorite thing about writing is being able to explore her loved creativeness with anyone interested. Huff shared, “It is the most amazing feeling to know that people are listening. I write to express and I write to be listened to. Listening promotes talking, an talking makes an impact.”

Conclusion
Blogging is powerful. It is altering the way we share information. It’s ability to appeal to so many writing styles and reach so many people truly paves the way for something impactful. The world is at your fingertips when you can share your thoughts with any desired audience. As the opportunities for blogging increase, so do the opportunities for you. Get out there and start writing about whatever it is you want to share and use the tactics in this bio to let the world hear your voice.

Sources to help become a better blogger:
The Associated Press Stylebook

Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business by Ann Handley, C.C. Chapman and David Meerman Scott

Write Your Way to More Clients Online: How to craft captivating content for newsletters, blogs and social media by Linda Dessau



Sources Used for this Blog:

Wednesday, February 22, 2017

Why You Should Create an EdAdvisor in Your Community


I grew up in a homogenous middle-class community. I went to a public school down the street. There were no charter schools, private schools or online options; and test scores weren’t public.

Isn’t the sole purpose of the school system to educate children? Well, it is not that simple anymore. The dollars spent on education in our State alone shows it is no longer just about education for our children—it is big business. Every pupil counts. In 2015 the state of Utah public education system had a budget just over $3.9 billion dollars.  Last year, Utah school districts received $3,092 per student, making up about half of the school’s annual budget. We live in a consumer-driven world, and school shopping is no longer about clothes and supplies. 

When the time came for my children to attend school I had no idea the shopping experience I was about to face. I heard my friends with older children talk about proficiency deficits in some of the Ogden public schools. Several of them sent their children to private schools. Ogden’s first charter school wasn’t keeping up with enrollment demand. Montessori education was gaining popularity. And, some public schools listed special magnet programs with curriculum emphasis in science, accelerated learning or foreign language to be competitive.

I was overwhelmed to say the least, there were so many options. I heard positive and negative feedback about each of the school options. I read the limited information I could find online and compared test scores. I visited schools, interviewed administrators and talked to other parents.

As junior high drew closer for my daughters I started do my homework again. This time I evaluated the school experience through a different lens. I looked for individual student success stories. I found several examples of Ogden students academically succeeding in advanced placement courses, scoring high on college placement exams and enjoying the kinds of extra-curricular experiences I was seeking for my daughters.

As a parent who decided to look at my girls education from the lens of individual student success, I realized something, that the aggregate test scores from a diverse student body at Ogden High School weren’t telling the whole story. Test scores do not reflect the opportunities for individual student success, teacher commitment, community engagement, strength from diversity, student grit, or opportunity for extracurricular engagement. The real story was coming from the purposeful combination of school and community for individual student success.

In my research of school options and educational and extra-curricular opportunities, there was not one location a parent could go to compare the different types of schools and learning environments in our community.

This was extremely puzzling to me, because if I want to pick a hotel, the independent consumer reviews on online platforms, like TripAdvisor, are at my fingertips. If I want to buy a backpack, I can find several consumer reviews that tell me what they love or hate about it. However, when I am choosing a school and trying to learn what the people in my community love or hate about each educational establishment – I am on my own.

I believe this is an injustice to every parent on the planet, and the next generation. As a community we need to learn how to write our school’s stories, in our communities—by sharing and reviewing the different types of schools available.

How to Write Your School’s Story


This led me to outline how, we as a community, can take action.  We can write reviews, create websites and tell the stories that will help parents make that very important decision—of which school to choose for their student based-on their individual needs.

First, by using best practices for writing persuasive web content parents, communities, and educational entities can create a community-driven EDadvisor; a website that tells your school’s compelling story about individual student success through the voice of the community. A website designed by the community, for the community, and of the community (i.e., the students, parents, teachers, businesses, and community members).

Get Started by Crafting Key Messages

“There’s a simple rule: You say it again, and you say it again, and you say it again, and you say it again, and you say it again, and then again and again and again and again, and about the time that you’re absolutely sick of saying it is about the time that your target audience has heard it for the first time. “ — Frank Luntz

Before you can create a website, you have to know what you want to say. The first step in writing persuasive web copy is to create a key messages document.  Key messages are the foundation of all your branding and marketing efforts. They help you tell a simple, consistent and compelling story. Creating key messages will give you a communication message map to make the story you’re going to tell engaging, memorable and effective.  Here are three simple steps to get your key messages crafted.

Step 1: Stakeholder sticky notes

A bring ‘em together brainstorming session


To write key messages that tell a compelling story, you need to start by listening to your community. Identify stakeholders that are engaged members of your school community. Host a stakeholder brainstorming session that includes members from the student body, alumni, teachers, parents, businesses and community. Start the session with an explanation of what you are trying to accomplish - to create a create a community-driven website that tells your school’s story for students, parents, teachers, businesses, community members and prospective new student families.  Because there are different people the website will serve, make sure your brainstorming team identifies which group their messages are targeted towards.

Ask your stakeholders questions to get to the heart of the value your school provides and what makes your school unique.  Some questions to help your brainstorm session get started are:
  • What value does your school provide to students, families, community members, alumni and businesses?
  • What differentiates your school from other schools? 
  • What points of difference are most important to students, parents and the community?
  • What unique things does your school do to help your student be successful?
  • What does it mean to be an alumnus from your school?
  • How does your school prepare you for college and life?
  • Why did you choose your school?
  • What are the barriers or challenges for your school? 

As your stakeholders share their thoughts, look for key words, phrases and examples that can be used in the key messages. See what message patterns emerge as value differentiators to build your story.  Interview a larger base of people, community members that are looking for a school, what they want and what they’re expecting from their school experience.  This can also help drive messaging and differentiators.

At the conclusion of your brainstorming and research, work with the stakeholders to prioritize the top three messages that emerged as themes from the discussion. Organize linking ideas under these themes.  Ask for specific examples of individuals that illustrate the themes to bring stories and emotion into the messaging. Note where you need to add facts and figures for credibility.

Step 2: Create a word work of art

Process, organize, polish and proof

Now comes the work.  It’s time to take all of the information shared and turn it into a word work of messaging art.  Start with one key message at a time. Organize the list of keywords for each message. Be sure to understand the message priority. What is your one main message and what are some of the supporting messages and details? It will be difficult to find that one message that works for all audiences, but being clear and concise is important.

Next, create an outline of powerful and concise sentences that support the main idea.   Pick keywords carefully to maximize your search engine optimization (SEO). Make sure each of the key messages are differentiators that demonstrate the school value that the stakeholders outlined. Listing standard features that all schools provide are not good selling points. Massage the information for each key message so that it can pass the five-point test of key messages:
  • Targeted – has it been written to your targeted audience?
  • Strategic – does it define and differentiate value for the audience(s)?
  • Concise – is it free of technical mumbo jumbo that can be delivered in less than 10 seconds? 
  • Motivate – does it connect with the audience and inspire action?
  • Me – does it answer the what’s in it for me question for the reader?

Step 3: Testing, testing, 1, 2, 3

Test, edit, finalize, refresh

Now, with your key messages in hand you’re ready to test and see if the messages resonate with a wider base of the community.  When seeking feedback your goal is to determine if the messages answer the questions they were designed to address. 
  • Does the community identify with the message?
  • How accurate do they feel the message describes the school?
  • How important are the messages to the community group?
  • Is there anything else the community would add? 

Take the feedback you receive and tweak the key messages where necessary to help address anything left out. Reorder key word priority and fix faulty information. 

Message evolution is an ongoing process as you put the messages into play on your website. Review key messages on an annual basis with community stakeholders and update and refresh as your school story evolves. Keeping the content of your key messages fresh will help make your website a relevant and useful tool for your community. You should not need to start over with messaging, but rather evolve, refine and add to as needed.

You will be tempted to use the creative energy that brought you to this place to create something new – but, please don’t! Stay focused on your key messages.  Remember say it again, say it again, again and again.

Focus on First Impressions that Follow your For Real

“You never get a second chance to make a first impression.”- Will Rogers
Research shows that you have about seven seconds to grab the attention of your website visitor before they make the decision to stay or leave. People have an innate ability to make quick judgments, and once they’ve made up their mind, they resist change. 

The value your school provides needs to be easily told through engaging headlines and images that make an immediate first impression. With key messages in hand you are ready to start writing your web copy. It is important that the quality of the website reflects the experience quality you are creating for your school’s brand and story. Too much information can cause cognitive overload and feel overwhelming. Not enough information can be frustrating to the visitor if they can’t find what they are looking for.

At first glance, your homepage copy and site navigation should be able to answer the following questions:
  • Why should I choose your school?
  • What type of experience will my student have there?
  • What makes your school unique or better than the nearby schools?
  • Will my student fit in and be academically successful?

You can quickly engage the eye by following these best practice writing techniques for your homepage.

Use powerful headlines

Headlines help a reader decide if the content is worth their time.  Web headlines should reflect what is most important about the page and what information will be provided to the reader.  According to copyblogger,  an average of 8 out of 10 people will read headline copy, but only 2 out of 10 will read past it. The copywriting trainers at American Writers & Artists teach the Four U’s approach to writing headlines:
  • Headlines need to be USEFUL to the reader
  • Headlines need to provide the reader with a sense of URGENCY
  • Headlines need to convey the idea that the main benefit is somehow UNIQUE
  • Headlines need to do all of the above in an ULTRA-SPECIFIC way 

Keep important information up front
Once you’ve convinced the reader with your headline, you’ve got to keep them engaged with your copy. Use the inverted pyramid model for your web content writing to help you keep the most important information up front. Start with the lead information by answering the questions of who, what, when, where and how. From there, the information moves to the next level of important information and finishes things up with quotes and supplemental information. Using an inverted pyramid method for your web copy will put your punch line at the beginning of your page to draw the reader in with the most important information front and center. 

Make it authentic

Captivating headlines and engaging leads are critical, but they need to reflect your “for real” authentic interactions. You never know what is going to make the first impression. The first impression and for real should reflect each other for your story to be told consistently. 

Sell it with Storytelling Soul

“Storytelling is the most powerful way to put ideas into the world today.” - Robert McKee
 Lucky for you, schools are a storytelling jackpot. The purpose of your website is to tell about student success and you have a tremendous supply of stories to do it.  To make your message relatable find a student or alumni story to illustrate your example. Go through the same questions listed to discover key messages with the person you are writing a story about.

Design for discovery

Showcasing examples of student successes through stories will make your key messages come to life and fill your brand story with soul. Design your stories to hint at the key messages without making an announcement. This will help the the reader discover the value for themselves. Allowing the reader to decide if they are making a good choice through storytelling is more powerful than being told the right answer.


Evoke emotion

The emotive brain is always at work making 98 percent of our thought automatic and unconscious. People remember how they feel because emotion triggers all four areas of the brain to make a powerful impression. Successful storytelling can appeal to emotion through a combination of images and themes that evoke emotion.

Use images that show students in action—learning, creating, socializing, collaborating – to increase what people remember about your story by as much as 60 percent. Themes that tug at the heart strings, of what matters to your audience will make your stories memorable. Look for stories of student success against odds. Teachers going above and beyond to create unique learning activities for students. Businesses creating hands-on learning in the hot fields of science, technology, math and engineering. Traditions that create community and commitment, and my personal favorite of school, and community combining for a cause.

Keep it fresh

Identify stories from student activities throughout the year to keep your website content fresh. Story themes should rotate focus to give each of your key messages time to shine.

The people in the stories you highlight will want to share their story. They will tell your story for you and their circles of influence become part of your community increasing the effectiveness exponentially.

Update your news events frequently and consistently in a timely manner so the stories you are telling are real-time and newsworthy.




Let Testimonials do the Talking

“Word of mouth is the best medium of all.” – William Bernbach
Don’t take my word for it. You can grow your supporter base and reinforce your messages by asking people in the community to tell what they love about the school. Many times when you ask someone if they would be willing to share their thoughts they will ask you what is it you would like them to focus on. This gives you a chance to take ideas from your key messages and ask them to weave the outlined focus areas into their personal testimonial. Testimonial targets should come from the same audience lists you developed the key messages for.  Create a balanced representation of testimonials from:
  • Successful students: What do they love about going to school?
  • Accomplished alumni:  What are they doing now?  How did your school help them fulfill their dreams?
  • Teachers: What makes the students at your school unique?
  • Business community: Why do they choose to support the school? 
Giving your community a chance to share through testimonials will create authentic endorsements with word combinations that will influence readers in different ways. Testimonials make the message personal and real.

Be the Change

You can create an EdAdvisor in your community to help your community members, parents and students know what types of schools are available to them.  Telling your school’s story by engaging community stakeholders, crafting key messages, selling it with storytelling, impacting with imagery and telling with testimonials. Be the change, create an EdAdvisor for your community. We as a community, can take action.  We can write reviews, create websites and tell the stories that help parents and students make that very important decision—of which school to choose based-on their individual student need.

  
About the Author
Danette Pulley is a marketing expert and operations manager who works as a high-tech consultant by day and champion for community causes by night.  With over 18 years of experience, Pulley has an innate ability to think big on creative strategy, turning ideas into action and motivating the people she works with.  Danette’s creative outlet kicks into high gear with a new project, program or product to market. She has a hard time hitting the off-switch when it comes to designing strategy, crafting messages, building a team, connecting people and managing the project. Pulley has successfully managed large high-tech industry events, local political campaigns, non-profit foundation activities, community sports complex development and, most importantly, the daily school, sports and social schedules of her two daughters. Some of her best thinking happens on the mountain trails above her home or by a campfire.



Sources
Anderson, J. Narus, J., Van Rossum, W. (2006, March). “Customer Value Propositions in Business
Markets”, Retrieved from https://hbr.org/2006/03/customer-value-propositions-in-business-markets

Baron, P. (Producer). (2016, May 19). What’s the Impact of Social and Community Marketing on Millennial Parents? [Audio Podcast]. Retrieved from
http://k12hub.blackbaud.com/h/author/523800-peter-baron

Clark, B. (2006, March 30). “Writing Headlines That Get Results” Retrieved from http://www.copyblogger.com/writing-headlines-that-get-results/
Finalsite.com (2016). “5 Strategies to Launch a New Public School District Website.” Retrieved
from:http://www.finalsite.com/uploaded/2015_Resources/whitepapers/5_Strategies_to_Launch_a_Successful_Public_School_District_Website.pdf

coppyblogger.com (2016). “How to write Magnetic Headlines.” Retrieved from
http://www.copyblogger.com/magnetic-headlines/

Gallo, C. (2014, June 11). “The unbreakable laws of storytelling” Retrieved from

Godin, Seth. All Marketing Are Liars Tell Stories, 2nd ed. (Portfolio Penguin, 2009).

Model Systems Knowledge Translation Center. “Developing Key Messages for Effective
Communication” Retrieved from: http://www.msktc.org/Knowledge_Translation

Porter, J. (2014, Nov. 25). “A step by step guide to creating great key message.” Retrieved

Utah State Office of Education Fingertip Facts. Retrieved from:
http://www.schools.utah.gov/data/Fingertip-Facts.aspx

Wetherhead, D. (2011, December 2). “Key message development: Building a foundation for effective communications.” Retrieved from http://prsay.prsa.org/2011/12/02/key-message- development-building-a-foundation-for-effective-communications/